We are delighted to be open and welcoming guests through our doors once again. Our bookings office is open 9am - 6pm Monday - Saturday. Call us on 01202 764776 or book online. 

We are taking Coronavirus precautions which are regularly reviewed in line with Government advice and restrictions. May God’s peace and joy be your strength at this challenging time.

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Our overriding focus is on ensuring that all guests show consideration for each other and understanding that many will still feel concern. Although currently face coverings in public areas are not mandatory, we are asking that all guests show respect for those who wish to. All team members carry a face covering and will gladly wear it should you feel more comfortable with them doing so. Breakfast is buffet-style with sanitiser stations and gloves available to prevent infection. 

We are doing everything we can to keep our guests and staff team safe. A range of measures remain in place as follows and you can rest assured that your safety is our highest priority. 

  • Enhanced cleaning regimes in public areas and bedrooms
  • Temperature checks on arrival
  • Sanitiser stations at entrances and throughout the building
  • If guests are unable to come due to Government restrictions we offer revised cancellation terms with either a refund or payment carry over.

As part of our Terms & Conditions we ask guests agree to:

  • Have had a negative lateral flow test within 24 hours of arrival
  • Abide by all current Coronavirus-related Government guidelines and rules 
  • Abide by all current Coronavirus-related measures put in place by The Greenhouse to protect staff and guests
  • Inform us if they have any Coronavirus symptoms prior to their stay and understand in line with Government guidelines they will then need to self-isolate and/or receive a negative test before coming to The Greenhouse. If they are part of a household where someone else has symptoms or they have been advised to self-isolate through the track and trace system, they will need to self-isolate/get tested in line with Government guidelines
  • Abide by isolation measures should you develop symptoms during your stay at The Greenhouse
  • Take a temperature check on arrival
  • Agree to their contact details being given to the Government’s track and trace team as necessary and us retaining their contact details for a minimum of 21 days 
  • Agree to contact us should they develop Coronavirus symptoms within 5 days of departure

We trust that these measures reassure you ahead of your stay with us. If you have any questions you are very welcome to contact myself or one of the team.

We look forward to welcoming you to our ‘home from home’!

Mark Strand, Centre Director